We will gladly verify your benefits and submit a dental claim for services rendered to your insurance provider. Prior to treatment, we will provide you with the treatment cost, estimated insurance coverage, and your estimated portion due. It is important that you inform us of any insurance updates or changes in order to make this process as efficient and accurate as possible.
We allow 60 days for your insurance company to remit payment from the date of service. If there is no payment after 60 days, you will be financially responsible for the remaining balance on your account.
Payment of your estimated portion is due at the time services are rendered. We accept the following forms of payment:
- All major credit cards
- Personal checks
- Payment plan options through CareCredit® – Apply for CareCredit
Past Due Accounts
If your payment is not received by the due date printed on your statement, your account will be considered past due. Past due accounts are subject to a late charge of 1.5% monthly (18% annually) on the unpaid balance. If the account remains unpaid after 90 days, you agree to pay all collection costs incurred in attempting to collect your outstanding account balance. Checks returned for non-sufficient funds will be subject to a $50 processing fee.
If you must cancel a scheduled appointment, please give us 48 hours notice. Our doctors and our entire team spend valuable preparation time arranging every detail for your visit. If notification is not received prior to 48 hours, a short-notice cancellation or missed appointment fee of $50 for a hygiene appointment or $150 for a doctor’s appointment will be assessed to your account.
Optima Dental Savings Plan
For those who are uninsured, we also offer our in-house Optima Dental Savings Plan. One low, annual fee covers all of your routine preventive care at 100%, plus offers you discounts on additional restorative and cosmetic treatments. Our plan eliminates pesky minimums, maximums, and deductibles and your membership starts the day you enroll. Call today to learn more and join the Optima Dental family!